Privacy Agreement Latest version release date: March 7, 2024 Welcome to The BITMORE AUDIO App also known as BITMORE MUSIC (referred to as "The BITMORE AUDIO App" or "the App")! The BITMORE AUDIO App is produced in partnership with Shenzhen Meijie Import and Export Co., Ltd. (referred to as "we" or "our company"). We attach great importance to your privacy. In order to better protect your personal information, we recommend that you carefully read the updated "The BITMORE AUDIO App Privacy Policy" ("this Policy"), especially the terms in bold black, to understand what information about you is collected and how we will use it. Please ensure your full understanding and consent before starting to use it. By agreeing to this policy, you consent to the processing of your relevant information in accordance with this policy. You should not use The BITMORE AUDIO App unless you have read and accepted all the terms of this policy. This policy applies to personal information that you actively provide during the use of The BITMORE AUDIO App services or that are generated due to product/service needs. However, this policy does not apply to the use of your personal information by third parties, and we encourage you to familiarise yourself with the corresponding privacy policy before providing information to the third party. If you have any objections or questions about the terms of this policy, you can communicate with us through the contact information published at the end of this policy "How to Contact Us". This policy will help you understand the following: • How we collect and use personal information • How we use SDK technology • How we process your personal information • How we store personal information • How we protect your personal information • How we manage your personal information protection of minors • Revisions and Updates to this Policy • How to Contact Us Related Definitions: Personal information: Personal information refers to various information related to identified or identifiable natural persons recorded electronically or otherwise, excluding anonymised information. Sensitive personal information: Refers to personal information that, once leaked or illegally used, may easily cause the personal dignity of a natural person to be violated or the personal and property safety to be jeopardised. This policy includes: personal biometric information (such as voiceprint, static or dynamic facial features, etc.), precise positioning information, personal information of children under the age of 14 (including), etc. Anonymisation: Through the technical processing of personal information, the subject of personal information cannot be identified and cannot be recovered after processing. De-identification processing: Refers to the process of technically processing personal information to make it impossible to identify or associate the subject of personal information without additional information. How We Collect and Use Personal Information: We process the personal information that you actively provide in the process of using the service or generated due to the needs of products/services in accordance with laws and regulations and the principles of fairness, legality, necessity, openness, transparency, and "minimisation", and inform you of the relevant personal information. Purpose and scope of use. If we intend to use your personal information for other purposes not specified in this policy or use the collected information for other purposes based on a specific purpose, we will notify you in a timely and reasonable manner, and we will inform you again before using it and with your consent. There are two types of your personal information that we collect and use: Information necessary for basic business functions: This type of information is necessary for the normal operation of the product/service, and you must authorise us to collect it. If you refuse to provide it, you will not be able to use our products/services normally. Information that may be required to expand business functions: This information is not required for basic business functions, and you can choose whether to authorise us to collect it. If you refuse to provide it, it will result in the failure of additional functions or the effect we intend to achieve, but it will not affect your normal use of basic business functions. In addition, you understand and agree that we hope to provide you with perfect products and services, so we will continue to improve our products and services, including technology, which means that we may often launch new business functions, it may be necessary to collect new personal information or to change the purpose or method of using personal information. If a function or product/service that needs to collect your personal information is not described in this policy, we will update this policy, email, mobile phone text message, APP pop-up window, APP notification bar message push…ETC, and explain to you the purpose, content, use method and scope of the information collection, and provide you with a way to choose your consent, and collect it after obtaining your express consent. During this process, if you have any questions about related matters, you can communicate with us through the contact information published at the end "How to Contact Us" of this policy, and we will answer you as soon as possible. We process the following types of personal information about you for the following purposes: User registration and login: When you create an account in The BITMORE AUDIO App, in order to become our member so that we can provide you with member services, you need to provide (1) mobile phone number, email address; and create (2) username and (3) password. When you use The BITMORE AUDIO App, in order to maintain your basic information and improve your service experience, you need to choose to fill in and/or complete the necessary information for the service, which may include your email address, mobile phone number, nickname, etc. If you do not provide this information, it will not affect your use of the basic business functions of The BITMORE AUDIO App, but it may affect your ability to access certain additional features or personalised services. Customer service and support: When you contact our customer service team for assistance or support, we may collect information such as your name, email address, mobile phone number, and any other information you provide to us in order to assist you with your inquiries and resolve any issues you may encounter. Improvement of products and services: We may collect information about how you interact with our products and services, including your usage patterns, preferences, and feedback, in order to analyse and improve the quality, performance, and user experience of our products and services. This may include collecting information about the features you use most frequently, the settings you prefer, and any errors or bugs you encounter while using our products and services. Marketing and promotions: With your consent, we may use your contact information, such as your email address or mobile phone number, to send you promotional materials, newsletters, and other marketing communications about our products, services, and special offers. You may opt-out of receiving these communications at any time by following the instructions provided in the communications or by contacting us directly. SDK Technology Use: In order to provide certain features and functionality within The BITMORE AUDIO App, we may use third-party software development kits (SDKs) provided by third-party service providers. These SDKs may collect and process certain information about your device and usage patterns in order to facilitate the integration of third-party services and improve the performance of our products and services. We may use SDKs for purposes such as analytics, advertising, and social media integration. The information collected by these SDKs may include your device identifier, IP address, location information, and other technical data about your device and its usage. This information may be shared with the third-party service providers for the purposes of providing and improving their services. We will only use SDKs from reputable and trustworthy third-party service providers who have agreed to comply with applicable privacy laws and regulations. We will take reasonable steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy. How We Process Your Personal Information: We will process your personal information in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, and other relevant privacy laws and regulations. We will only process your personal information for the purposes described in this Privacy Policy, or for other purposes with your consent or as otherwise permitted or required by law. We will not use your personal information for any purposes that are incompatible with the purposes for which it was originally collected or subsequently authorised by you. We will take reasonable steps to ensure that the personal information we process is accurate, complete, and up-to-date, to the extent necessary for the purposes for which it is processed. We will also take reasonable steps to ensure that your personal information is protected from unauthorised access, use, or disclosure. How We Store Personal Information: We will store your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. We will take reasonable steps to ensure that your personal information is protected from loss, misuse, unauthorised access, disclosure, alteration, or destruction. We will implement appropriate technical and organisational measures to safeguard your personal information, including encryption, access controls, and other security measures designed to protect your information from unauthorised access, use, or disclosure. We will regularly review and update our security measures to ensure that they remain effective and up-to-date in light of the latest security threats and developments. How We Protect Your Personal Information: We take the security of your personal information seriously and have implemented appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to protect your personal information, including encryption, access controls, and other security measures designed to safeguard your information from unauthorised access, use, or disclosure. We restrict access to your personal information to authorised personnel who need to know the information in order to fulfil their job responsibilities. We also require third-party service providers to implement appropriate security measures to protect your personal information in accordance with this Privacy Policy and applicable laws and regulations. Despite our best efforts, no security measures are 100% effective, and we cannot guarantee the security of your personal information against all threats and vulnerabilities. However, we will take reasonable steps to notify you in the event of a data breach or other security incident involving your personal information, as required by applicable laws and regulations. How We Manage Your Personal Information Protection of Minors: We do not knowingly collect personal information from children under the age of 14 without verifiable parental consent. If we become aware that we have collected personal information from a child under the age of 14 without parental consent, we will take reasonable steps to delete that information from our records as soon as possible. If you are a parent or guardian and believe that your child under the age of 14 has provided personal information to us without your consent, please contact us immediately so that we can take appropriate action to remove the information from our records and prevent further collection or use of the information. Revisions and Updates to this Policy: We may revise or update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or industry standards. We will notify you of any material changes to this Privacy Policy by posting the revised policy on our website or mobile application and updating the "Latest version release date" at the beginning of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our products and services after the effective date of any revised Privacy Policy indicates your acceptance of the revised policy. If you do not agree to the revised policy, you may choose to discontinue your use of our products and services. How to Contact Us: If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, or if you would like to exercise your rights regarding your personal information, please contact us by email at privacy@bitmoreaudio.com or by mail at: BITMORE AUDIO - Privacy Office 1st Floor, Building 2 Marlins Meadow Croxley Business Park Watford, WD18 8YA United Kingdom We will respond to your inquiries and requests in a timely and appropriate manner and will take reasonable steps to address any concerns or complaints you may have regarding our privacy practices. Thank you for taking the time to read this Privacy Policy. We are committed to protecting your privacy and safeguarding your personal information.