Covid-19: ALL orders will ONLY be processed on Fridays (excluding bank holidays)
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      Amazon

      Bitmore does not sell or permit its products to be sold or purchased on Amazon. If you have purchased ANY of our products through Amazon, the Bitmore warranty/guarantee is immediately void you must contact the seller on Amazon for any questions, faults, returns, replacements, warranty/guarantees, refunds etc. 

      eBay

      Bitmore does not sell or permit its products to be sold or purchased on eBay. If you have purchased ANY of our products through eBay, the Bitmore warranty/guarantee is immediately void you must contact the seller on eBay for any questions, faults, returns, replacements, warranty/guarantees, refunds etc.

      High Street Retailers

      Bitmore does not sell any of its product to High Street retailers (with the exception of Boots and WhSmiths) or petrol/service stations. If you have purchased ANY of our products through any of the above types of retailers, the Bitmore warranty/guarantee is immediately void you must contact the seller on eBay for any questions, faults, returns, replacements, warranty/guarantees, refunds etc.

      The above does not include products purchased through Boots or WhSmiths stores. 

      Other third party sellers

      Bitmore does not sell any of its product to any other third party sellers. If you have purchased ANY of our products through other third party sellers the Bitmore warranty/guarantee is immediately void you must contact the third party seller for any questions, faults, returns, replacements, warranty/guarantees, refunds etc.

       

      Why we have these rules

      We have these rules in order to protect our travel retail partners, B2B customers and consumers (you). We manufacture, store and sell our products from a safe, secure and controlled environment, thus we are able to ensure they are free from tampering, damage or any other influence that may impact product quality and/or safety. Therefore we do not sell our products via any of the above mentioned methods/channels, thus cannot guaranteeing their integrity, functionality or safety.

      We do from time to time liquidate some stock to discount distributors (however, where they are then sold may fall under one of the above mentioned channels). Please do note that the stock that we do this with does not have a warranty/guarantee. Any issues in relation, but not limited to functionality, damage, refunds etc can ONLY be handled by the retailer you purchased the item from. 

       

      Liability

      Bitmore accepts no liability for any issues, damage, financial loss as a result of a product purchased through any of the above mentioned channels.